Privacy Policy

Protecting your privacy: it’s our business

In the usual course of real estate transactions, we may require from buyers and sellers, personal and property information. Some of this information may be considered private. Collecting and sharing this information is an essential part of the buying and selling process. At the same time, few things are more important privacy. We recognize the rights of buyers and sellers to protect and control their personal information and we are committed to using fair information practices when dealing with your personal information.

Privacy Code

We abide by the privacy code of The Canadian Real Estate Association which sets out the commitment of REALTORS and your rights regarding the privacy of your personal information.

We will:

obtain your consent when we collect, use or disclose your personal information
only use the information for the purposes we discussed with you
allow you access to your information
have privacy policies that are clear and understandable

Frequently Asked Questions

1. What is personal information?

Personal information is any information about an identifiable individual. This does not include information which is publicly available such as a phone directory listing your name, address and telephone number.

2. How do we collect personal information?

Most information will be obtained directly from you, the client. We may also collect information from other sources such as credit bureaus and government agencies, as needed. At the time information is collected, you will be told what uses will be made of it, and your consent to that collection and use will be obtained.

3. What do we do with your information?

Your information is used to facilitate the real estate transaction. Effectively marketing your property involves advertising the property in any medium, including electronic media (e.g.newspapers, real estate publications, Internet websites) and will also disclose property information to other salespersons and prospective buyers. If the listing is on MLS®, the property information will be given to the real estate board operating the Multiple Listing Service®. The listing information will be distributed through the MLS® system to any persons authorized to use the service (which may include other REALTORS, appraisers, government departments and others) and may be marketed by the board in various media, including the Internet. Property information, including sales data, is kept in the MLS® database following the completion of the transaction and is available to users of the system for comparative market analysis and valuation purposes. Both current and historical data is essential to the operation of the MLS® system and by placing your listing on the MLS® system, you are agreeing to allow this ongoing use of listing and sales information.

4. How do I find out what personal information you have about me?

You may see your personal information by calling or writing us at any time.

5. Can I correct my personal information that is wrong?

Yes, you can. Please contact us, explain the correction you are requesting and why. If you can show the information is inaccurate or incomplete, it will be corrected.

6. Is there are review process?

Yes. If you have any questions or concerns about the way your personal information has been collected, used or disclosed please contact us. If for some reason you are not satisfied, you may contact the Privacy Commissioner of Canada, at info@privcom.gc.ca or by calling 1-800-282-1376

Words of Appreciation

“Thank you for the memorable sales and closing experience of finding the cottage of our dreams. A perfect fit for our needs.”

I & E – Lake Muskoka cottage buyers

“Jim and Iris Gardiner were both amazing to deal with. A truly professional team. They shared a great deal of knowledge with us and really shed important light regarding potential Island Cottage ownership – all the pros and cons. Not only did they sell our existing cottage in 24 hours for much higher than our asking price they helped us find our new slice of paradise on Lake Muskoka in a very tight market. We are thrilled with our new cottage and love being on Eilean Gowan Island! We would highly recommend either Jim or Iris for any of your Real Estate needs!”

J & D – Sold on Echo Lake and bought on Lake Muskoka

Jim did me a favor 20 years ago and I wanted to return the favor – I approached him and Iris at the cottage show and, even though I already had a real estate agent, he recommended a cottage property that I purchased and enjoyed for those 20 years. I therefore, tracked him down and had him be our agent in selling that property. Our priority was to find new owners that would be friendly and fit in well with the neighbors and Jim and Iris found the perfect couple Jim and Iris made the entire sale most enjoyable. The experience was so smooth and enjoyable that the sellers, the buyers and the real estate agents all got together for supper the following summer at our old cottage!

K & L – Lake Muskoka

It is with great pleasure and appreciation for me to recommend the services of Jim Gardiner and the entire Gardiner Team. Jim’s awareness of community by-laws and market related activities extracted incremental value for us when we were finalizing the purchasing agreement.

JB – Mirror Lake

Just want to tell you that you did a fine job for me on the cottage sale on Lake Muskoka. The sale has removed a huge load from my shoulders. Iris, just a note to thank you again. Money is in the bank!!!!!!

BJ – Lake Muskoka